Smart Communications Awarded 5-Year Contract with Jackson County Sheriff’s Office to Provide State-of-the-Art Inmate Communications at Substantially Lower Costs

BALTIMORE, Feb. 4, 2022 /PRNewswire/ — Smart Communications, a leading provider of specialized inmate communication technologies, announced today that the Board of County Commissioners for Jackson County, Michigan awarded Smart Communications a new, five-year contract that will substantially reduce phone call rates for inmates of Jackson County Jail and their families from the current $0.75 per minute to $0.19 per minute.

Under the terms of the new contract, a 15-minute phone call from an incarcerated person will be substantially reduced—from $11.25 to $2.85. In addition, Smart Communications agreed to provide tablets for use by inmates to make phone calls, email, text, review postal mail, and access educational and entertainment content at no additional cost to the County and free of any rental or access fees to the inmates.

"We’re delighted with this opportunity to provide our innovative and patented technologies to Jackson County Jail in our ongoing mission to end the exorbitant rates charged by competitor providers that financially punish families for simply wanting to stay in touch with their loved ones. Under this new contract, Jackson County Jail inmates have a vital lifeline to the outside world at a low-cost, even no-cost, rate," said Jon Logan, Founder and CEO of Smart Communications. "Families shouldn’t have to choose between paying their rent or mortgage, or staying in touch with a loved one who’s incarcerated. We are grateful to Jackson County for their confidence in our ability to facilitate efficient, low-cost communications between inmates and their families while at the same time improving safety and decreasing the burden on the citizen taxpayers."

Smart Communications will pay the Office of the Sheriff $300,000 as commission in each of the five years of the contract. Commission funds will then be designated for various costs associated with operations, including overtime costs for jail employees. The added services that Smart Communications is providing the Office of the Sheriff include its proprietary SmartTablets™, its SmartInmate™ Electronic Messaging system, its patented MailGuard® Postal Mail Elimination System (which has demonstrated its effectiveness in significantly reducing or eliminating altogether contraband coming into prisons), and its Video Visitation system—all at no cost to the Sheriff’s Office or County. Inmates will be charged $0.15 per minute for video visitation, $0.01  per minute for streaming of premium entertainment (basic content can be streamed at no cost), and will be provided with credits to send two free weekly electronic messages per week ($.50 per message sent thereafter).

Smart Communications was established in 2009 to provide industry-disrupting technologies and currently services approximately 150 correctional facilities in more than 25 states nationwide. For additional information about Smart Communications and its patented technologies, refer to:

Contact: Greg Tucker


SOURCE Smart Communications